Privacy Policy
Data confidentiality is of great importance to Petits Héritiers Inc, and we strive to be open and transparent in handling your personal data. Petits Héritiers Inc has implemented a policy outlining how we collect, process, and protect your data.
The purpose of this privacy policy is to inform users of our website, www.petitsheritiers.com, about the personal data we collect and how we use it. Petits Héritiers Inc strictly complies with Québec's Law 25 regarding the protection of personal data.
This privacy policy also details our commitment and the measures taken to ensure the security of your personal information:
- Types of personal data collected
- Use of collected personal information
- Data security protocols
- Your rights
Types of Personal Data Collected
Automatically Collected Data
Through log files and cookies, we automatically collect information about your device and interaction with our site using Google Analytics.
This includes:
- IP address
- Location
- Hardware and software details
- Content viewed on our site
- Links clicked while browsing our site
- Date and time of connection
Manually Collected Personal Data
Your personal data is collected through:
- Contact form
- Order form
- Account creation
This includes:
- First name
- Last name
- Mailing address
- Age
- Mobile phone number
- Password for your account on our site
- Payment information and payment history
Use of Collected Personal Information
We only collect the data necessary to fulfill the purposes stated in this privacy policy. We will not collect additional data without prior notification.
We use this data to:
- Manage your online purchases (process orders, returns, and send notifications regarding order status, delivery issues, or appointment scheduling for in-office pickups).
- Send promotional offers and targeted communications via our newsletter.
- Conduct statistical analysis to improve the website.
- Track orders.
- Maintain data security protocols.
Security Measures
Our online store is hosted on the Shopify platform, which provides the e-commerce infrastructure that enables us to sell our products and services. Your personal information is securely stored in protected locations and on servers controlled by Shopify or its service providers.
We use SSL protocols and robust security measures, including two-factor authentication, to prevent unauthorized access.
We are committed to not selling or sharing your data with third parties unless required by law or in legal proceedings. We may disclose user data to members of our organization if reasonably necessary to fulfill the purposes outlined in this policy.
Data Retention Period
We will retain your data as long as you remain an active customer. We store personal data for a period of five (5) years. Marketing-related data (newsletter subscriptions) will be stored until you withdraw your consent.
In Case of a Data Breach
If a data breach occurs, we will notify you and the Commission d’Accès à l'Information du Québec.
Your Rights
User Rights
If you are a Québec resident, under Law 25, you have specific rights regarding your personal data:
- Right to be informed
- Right of access
- Right to rectification
- Right to data portability
You have the right to object to the use of your data and request its deletion.
To exercise these rights, please contact our Data Protection Officer:
Lilian Boisvert
Email: info@petitsheritiers.com
Website: www.petitsheritiers.com
Right of Access and Rectification
You can access, modify, or delete your data by contacting us via the details above.
Consent & Withdrawal
You can browse our site without revealing your identity. However, some features require the collection of personal data. You always have the choice not to provide this information.